Digital Disc® FAQ
Learn about Digital Disc® codes and how to use them.
For more details on Digital Disc® policies, see the Digital Disc® Terms of Service.
Need help with your account or Digital Disc® services? Contact us.
A Digital Disc® is an alphanumerical code included with select Bob The Cow physical DVD products.
When you redeem the code at redeem.bobthecow.org or in the official Digital Disc® Android app, you unlock a digital version of the movie you purchased.
Digital Disc® codes are exactly 10 characters long.
They contain letters and numbers and are case sensitive, so capital letters must be entered correctly.
You can redeem your code:
- On the website at redeem.bobthecow.org
- Inside the official Digital Disc® app
Enter the code exactly as printed.
Digital Disc® codes may be redeemed an unlimited number of times by the original purchaser.
This is different from many competing digital copy programs that allow only a single redemption or permanently lock the code after first use.
Yes. You can access your movie on any number of personal devices that you own or control.
There is no single device limit.
Digital Disc® was designed to be simpler and more flexible than most competitors.
Many competitors:
- Allow only one redemption
- Permanently lock codes to a single account
- Restrict device usage
- Use longer or more complicated codes
Digital Disc® offers:
- Unlimited redemption for the original purchaser
- Access across unlimited personal devices
- A simple 10 character alphanumeric code
- Direct redemption through the official Bob The Cow platform
The focus is ease of use while still protecting the content.
No. Digital Disc® codes are for the original purchaser only.
They may not be sold, gifted, reassigned, or shared. Posting a code publicly or distributing it to others is not allowed.
Redeeming a code gives you permission to stream or access the movie for personal, non commercial use.
You do not own the digital file itself.
Lost, stolen, or publicly shared codes cannot be replaced.
If a code is used outside personal use, access may be limited.
Most Digital Disc® codes do not expire, however, some codes may have expiration dates or availability limits. Any limits will be stated at the time of purchase. Codes with no expiration date are valid for the duration Digital Disc® services continue, or at least 2 years from time of purchase guaranteed.
Digital Disc® is not available in all countries.
Double check that you entered all 10 characters correctly, including capitalization.
If it still does not work, contact [email protected]
Access may be removed if a code was obtained fraudulently or shared improperly.
Policies may be updated over time. Continued use of Digital Disc® means you accept any updates.
For more details on Digital Disc® policies, see the Digital Disc® Terms of Service.